Privacy Policy

At Throb Sports Gear, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website, make a purchase, or contact us for business inquiries.

Information We Collect

We collect the following types of information:

• Personal Information: Name, email address, phone number, shipping address (when provided voluntarily).
• Order Information: Product details, payment status, and delivery preferences.
• Technical Information: IP address, device type, browser data, location, and site usage via cookies and analytics tools.

How We Use Your Information

We use your information to:

• Process and deliver your orders
• Communicate about your order or inquiry
• Provide customer support and respond to requests
• Improve our services and user experience
• Share product updates or promotional offers (only with your consent)

We do not sell, rent, or share your personal data with third parties for marketing.

Cookies and Tracking

We use cookies and similar technologies to:

• Understand user behavior
• Improve website speed and personalization
• Collect non-personal analytics data

You may disable cookies through your browser settings, though some site features may not function fully.

Shipment Policy

We strive to ensure timely delivery of all orders. Our shipment policy is as follows:

• Processing Time:
• ⁠sample- Orders typically ship within 5-7 business days from confirmation.”
• ⁠Based on Units orders can vary 30-45 days
• Shipping Methods: We offer various shipping methods, including standard and expedited shipping.
• Shipping Costs: Shipping costs will be calculated at checkout based on your location and selected shipping method.
• International Shipping: We ship internationally, and additional duties/taxes may apply, which are the responsibility of the customer.
• Delivery Issues: For any issues with delivery, please contact customer support within 5 business days of expected delivery date.

Third-Party Services

We may use secure third-party platforms to manage:

• Shipping (e.g., DHL, FedEx)
• Payments (e.g., Stripe, PayPal, local banks)
• Analytics (e.g., Google Analytics)

These third parties are responsible for maintaining their own privacy standards.

Data Protection & Security

We take appropriate security measures to protect your personal data from unauthorized access, misuse, or disclosure. Your data is stored on secure servers and is only accessible by authorized personnel.

Your Rights

Depending on your country or region, you may have the right to:

• Access the personal data we hold
• Request correction or deletion
• Withdraw consent for marketing communications
• Request a copy of your stored data

To make a data request, please contact us at [Your Email Address].

Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

Policy Updates

We may update this Privacy Policy to reflect changes in our practices or regulations. The latest version will always be posted on this page with the updated effective date.

Contact Us

For questions about this Privacy Policy or how your data is used, please contact: